Description

General Summary: This non-exempt position provides quality, efficient patient care related to the application, adjustment, and removal of casts, splints, and braces. The role also supports the clinic by managing DME paperwork, insurance authorizations, and compliance with regulatory guidelines.

Position: Full-Time

Hours: M-F, 8a-5p

Wage: $16.00/hr

Essential Job Responsibilities:

 Patient Care

  • Apply, adjust, repair, and remove casts and splints using plaster or synthetic materials per provider orders.
  • Fit, adjust, and educate patients on the use and care of off-the-shelf and custom DME/braces.
  • Obtain measurements or scans for custom orthoses.
  • Assist physicians with fracture reductions, cast changes, and follow-up care.
  • Remove sutures, staples, K-wires, and hardware as directed; apply and remove dressings; assess wounds and consult providers as needed.
  • Provide patient/family instruction on cast, brace, and skin care, reinforcing provider treatment plans and expectations.

DME & Insurance

  • Obtain required paperwork, signatures, and documentation for DME delivery.
  • Accurately enter data into DME software and EMR.
  • Secure prior authorizations from insurance providers via portals or phone.
  • Communicate patient financial responsibility for DME.
  • Schedule patients for cast changes, brace fittings, or other DME-related follow-ups.

Documentation & Collaboration

  • Maintain accurate, timely documentation of patient care in EMR.
  • Collaborate with medical records, radiology, service coordination, and other departments to support patient care.

Equipment & Clinic Support

  • Maintain cast room equipment in safe working order.
  • Monitor and restock cast room supplies; assist Central Supply Tech with deliveries and inventory management.
  • Report safety issues or equipment concerns promptly.

Experience: One year of previous experience preferred. Medical Assistant or Athletic Trainer certifications are well suited to this work environment.

Download Application or apply online below.

Location(s)

  • Jackson

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Applicant's Statement

Please read and understand this statement before signing your application:

The information I have provided in this Application for Employment is true, correct and complete. False, incomplete or misrepresented information of any kind, will be sufficient cause for my application to be rejected or, if discovered after I am employed, cause for immediate termination of my employment. This application for employment shall be considered active for a period of time not to exceed 45 days. After that date, unless otherwise notified, I understand that my status as an applicant will end. I may re-apply for employment in the future by completing a new application.

I authorize West Tennessee Bone & Joint Clinic, P.C. to contact and obtain information about me from previous employers, educational institutions and "references" I have provided, and any other party necessary to verify the accuracy of information I have disclosed in this application, a related employment resume or a personal interview. I authorize West Tennessee Bone & Joint Clinic, P.C. to perform a background investigation on myself. I have disclosed any criminal convictions or any civil monetary penalties assessed against as previously asked in this application. To assist in the processing of my application, I waive all rights and claims I may otherwise have against the employer or its representatives, for seeking, and using information to evaluate my employment request and all other persons, corporations or organizations who provide information for this purpose.

I hereby understand and acknowledge that, this application is not an employment agreement, and unless otherwise defined by applicable law, any employment relationship with this organization is of an "at will" nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.