Tel. (731) 661-9825
1-888-661-9825
Fax. (731) 668-6757

H O U R S    A N D    I N F O R M A T I O N

OFFICE HOURS

             Our office hours are Monday through Friday 8:00am to 5:00pm.  We take pride in making your visit convenient, comfortable and thorough.  We see patients by appointment only and make a sincere attempt to see patients at their scheduled time.  In the case of an after hours emergency, we have an answering service to notify the physician on call.

 INITIAL APPOINTMENT

             Please arrive 15 minutes prior to the scheduled appointment time to allow for sufficient time to complete all necessary information.  To complete the patient forms prior to the scheduled visit, click here or refer to the Tab NEW PATIENT FORMS.

            Be sure to bring your insurance card and photo identification at the time of your scheduled appointment. 

REFERRALS 

            If your insurance company requires a referral from your primary care physician, please provide the clinic with all necessary referral information and documents.  You must have this referral prior to seeing the physician. 

APPOINTMENT CANCELLATIONS 

            Appointments should be cancelled within 24 hours to allow other patients an opportunity to be seen. 

INSURANCE 

            West Tennessee Bone & Joint Clinic, P.C. accepts most major health plans and coverage.  Our physicians accept Medicare assignment, therefore are participating Medicare providers.

We will submit the necessary forms to your insurance carrier.  Most insurance contracts, however, involve deductibles and/or percentage allowances.  Because the entire bill is seldom covered in full, responsibility for payment rests with the patient being treated or the parent/guardian.  Should we receive any payment that exceeds your balance due, the excess will be refunded to you.  Feel free to address any questions regarding your bill with our experienced Insurance Specialists at 731-410-2305.

FINANCIAL POLICY 

            Payment is expected at the time of service unless other arrangements are made.  Payment may be made by cash, check, money-order, MasterCard, Visa, Discover or American Express.